From a legal notice to a reviewed response

Simulation. A scripted journey on fictional data, not produced by a live model. Each step uses what you decided in the steps before it, and only the figures are computed.

1. 1Read the letterDecide each highlighted point. A reading the analysis is unsure of cannot simply be accepted; send it to counsel.Open

   Decide each highlighted point. A reading the analysis is unsure of cannot simply be accepted; send it to counsel.

   Read each highlighted clause and accept it, reject it, or send it to counsel. A clause the analysis is unsure how to read cannot simply be accepted.

   Letter before action, 6 pages (fictional) · 5 clauses read, 4 highlighted

   1. 1We act for Ms A. Forde in relation to an incident at your Bridgeford store on 4 March.

   2. 2Our client demands 18,500 in compensation within fourteen days of the date of this letter.

      high risk Demand Reading clear

      Money demand with a 14-day deadline

      Obligation: The company responds or pays (14 days from the letter's date)

      AcceptRejectSend to counsel

   3. 3You are put on notice to preserve all CCTV, incident reports and staff rosters for the relevant period.

      high risk Preservation Reading clear

      Preservation request: CCTV is usually overwritten on a short cycle

      Obligation: The company preserves CCTV, reports and rosters (immediately)

      AcceptRejectSend to counsel

   4. 4The letter is dated 'the 2nd instant'.

      medium risk Date Reading uncertain

      The date is ambiguous and sets the deadline

      AcceptRejectSend to counsel

   5. 5Failing a satisfactory response, proceedings will be issued without further notice.

      high risk Threatened action Reading clear

      Threat of proceedings without further notice

      AcceptRejectSend to counsel

   Accepted

   0 (0 obligations)

   Rejected

   0

   With counsel

   0

   Undecided

   4

   4 points need a decision; 0 create obligations for the company.

   Two obligations need action whatever the merits: the fourteen-day response and the request to preserve CCTV [S1]. The date of the letter is uncertain and went to counsel: a deadline is never calculated from a date the letter does not state clearly.

   Relies on: S1 · Letter before action (fictional)

   The head of litigation decides. Approving fixes the obligations register and sends the uncertain points to counsel. It does not respond to the letter or admit anything.

   Not ready. 4 highlighted clauses are still undecided. Accept, reject or send each to counsel first.

   Approve the obligations register

Next: Protect the evidence. It opens when the step above is complete.